Privacy Policy

Last Updated: 12/03/2025

Magic Broom is committed to protecting the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, website, or interact with us.

We may collect the following types of personal information:

• Personal Details: Name, address, phone number, and email address.
• Payment Information: Billing details, transaction history, and payment methods (we do not store full card details).
• Service Information: Property details, service requests, and preferences.
• Website & Communication Data: IP address, browser type, and interactions with our website (via cookies and analytics).

We use the collected data to:

• Provide and manage our cleaning services.
• Process payments and send invoices.
• Schedule and confirm bookings.
• Respond to inquiries and customer support requests.
• Improve our services and website functionality.
• Send promotional offers (with your consent).
• Comply with legal and regulatory requirements.

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, IT support).
• Legal Authorities: If required by law, court order, or to protect our rights.
• Business Transfers: In the event of a merger, sale, or business restructuring.

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security, but we can guarantee we will do out absolute best to do so!

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal data.
• Opt-out of marketing communications at any time.
• Restrict or object to data processing in certain cases.

To exercise your rights, contact us at admin@magicbroom.co.uk.

Our website may use cookies to enhance user experience, analyze traffic, and improve our services. You can modify your browser settings to decline cookies, but some features may not function properly.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

We may retain your information for:

• Safety reasons (either for our protection or yours).
• Business reasons: To fulfill our duties as a service provider. 

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. This can include any social media of ours you may access, thus, if you wish to keep your information away from Instagram, Facebook, LinkedIn and etc, check out their privacy policy before doing so.

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

vc@magicbroom.co.uk (Manager)

admin@magicbroom.co.uk (Administration Team)
+44 7709835310 (Manager).